Our Services

Propane Equipment Repairs & Maintenance

Your safety is important to us. And that includes having tanks and equipment that function properly.

We understand that sometimes equipment breaks down at the most inconvenient time. If you are a commercial customer, we know that you need your ovens or other commercial equipment working smoothly so you can serve your customers. If you are a residential customer, having a warm home, or a working oven is important to your daily life.

We are available to you 24-hours a day, 7 days a week. If you have a repair emergency and need immediate help, please call us day or night. We will be at your home or business as quickly as possible. We stock many commonly used parts and strive to offer the best assistance possible. 

Our employee-based emergency system is unsurpassed. When you call about your emergency, a Yates Gas employee will call you right back.  We will respond to your needs in a timely manner. You can trust that we will do whatever it takes to solve the problem as quickly and efficiently as possible.

It’s also important to keep your equipment in good working order to avoid potential breakdowns. We have many years of experience in the propane business, and will help you troubleshoot to keep your equipment properly updated and maintained, avoiding problems before they occur.  Please call us to schedule a time when we can provide you a free maintenance check.

Comfort-Level Automatic Propane Monitoring Provides Security, Convenience and Peace of Mind

monitor.jpg

Never worry about frozen pipes or a low-propane emergency again. Introducing Comfort-Level, amazing new technology that automatically monitors your propane levels, home and pool temperatures and generators to help keep your home running smoothly . . . even when you're away!

Here is how Comfort-Level works:

  1. A wireless transmitter is installed on your propane tank that continuously monitors the level and condition of the tank. Comfort-Level then reports this information several times a day to the display unit installed in your home.

  2. The display unit signals us when your tank is low or room temperatures drop or rise to unsafe levels - it can even report when the pool gets chilly, or your generator is low on propane. System reports take only a few seconds, won't interfere with regular phone usage, and the calls are free.

  3. If your tank is low, Comfort-Level alerts us to automatically schedule a delivery or notify you that your tank is low. If the system detects a sudden tank decompression, signaling a potential leak, or abnormal home or pool temperatures, we'll contact you or your property manager.
image5.jpg

It's Easy to Order Comfort-Level

Yates Gas customers on Nantucket may call 508-228-1144 or email yatesgas@comfort-level.com and we'll schedule a convenient time for one of our trained specialists to professionally install the Comfort-Level system in your home. From installation to fill, it's completely hassle-free.

Relax in the Security and Convenience of Remote Monitoring


Feel secure when you're away - Comfort-Level notifies us if temperatures inside your home fall or rise to dangerous levels so we can notify you.

Stay safe and secure inside your home - Remote monitoring means you never have to go outside to check your tank.

Eliminate the hassle of calling for refills - Comfort-Level monitors levels so we can either fill the tank or notify you that your tank is low.

Gain peace of mind - Comfort-Level automatically signals our office in the event of a sudden decompression, so we can notify you of a potential leak.

Customer Referral Program

Refer a friend. Save money!

At Yates Gas, we value your business and appreciate the trust you place in us.  We want to extend the same quality service that you have come to expect from us to your friends and colleagues.

Each time you refer a new residential customer to Yates Gas, we will credit $50.00 on your next bill. This is just our way of saying "thank you" to you, our valued customer. There is no limit on the number of people you can refer to us. You can receive $50.00 on your account each time one of them opens an account with Yates Gas. It's that simple!

To begin saving money on your next bill, simply use this form to refer a friend, family member, neighbor or colleague.

Your Information

Referral Information


  

Yates Gas Resource for Community Fuel Assistance Programs

Yates Gas is working with Nantucket Human Services, the Rotary Club of Nantucket, and other area nonprofits to communicate to customers about all available fuel assistance programs on the island. For more information, contact Janis Carreiro at Nantucket Rental Assistance. She can be reached at 508-901-1320.

Back to top

© 2018 Yates Gas. All Rights Reserved. | Sitemap | Site by PriMedia, Inc.


HOME | ABOUT US | CONTACT US | PROPANE

OUR SERVICES | PAY ONLINE | PAYMENT OPTIONS